Benefit Summary

24/7 Telemedicine

No Time For a Doctor Visit?

Telemedicine allows you to consult a medical provider by phone, app or webcam at no additional cost!

Using the nationwide telemedicine service and MeMD’s national network of US-licensed, board-certified medical providers, you can connect with a provider online from any location, and receive a diagnosis and personalized treatment plan, including prescriptions* for common medications, when medically necessary.

While telemedicine can help when you need medical attention, when your regular doctor is not available, on holidays and weekends or when travel is difficult, it does not replace seeing a doctor in-person for your annual office visit, ongoing treatment and care.

What medical conditions can telemedicine address?
Below is a sample of medical conditions that MeMD providers can evaluate:

  • Abrasions, bruises
  • Colds, flu and fever
  • Sore throat, cough, congestion
  • Allergies, hives, skin infections
  • Bites and stings
  • Minor headaches, arthritic pains
  • Medication refills (short-term)*
  • Diarrhea, vomiting, nausea
  • Urinary tract infections
  • Headaches, body aches
  • Eye infections, conjunctivitis
  • And more!

This benefit is available to you, your spouse or domestic partner, and children up to the age of 26.

MeMD provides online medical consultations with physicians, nurse practitioners, and physician assistants who can write prescriptions when medically necessary and permitted by state law. MeMD is not an online pharmacy, and medications cannot be purchased or dispensed from MeMD directly. MeMD is not a replacement for your primary care physician or an annual doctor’s office visit. MeMD is available 24/7 nationwide, subject to state regulations.

*When medically necessary, MeMD providers can submit a prescription electronically for purchase and pick-up at your local participating pharmacy; however, MeMD providers cannot prescribe elective medications, narcotic pain relievers, or controlled substances. MeMD’s providers are each licensed by the appropriate licensing board for the state in which they are providing services and all have prescriptive authority for each of the states in which they are licensed.

Telemedicine is not available in WA.

VERY IMPORTANT: IN LIFE THREATENING EMERGENCIES, CALL 911 or go directly to the nearest hospital emergency room for treatment. If 911 services are not available in your area, call the local police/fire department or go directly to the nearest hospital or emergency room.

Patient Advocacy

Save Time and Money With Patient Advocacy

From scheduling appointments to negotiating medical costs*, the Patient Advocacy benefit will help you maximize the value out of your discount medical benefits and saves you the time and hassle of scheduling appointments, transferring records and arranging procedures—all at no additional cost to you.

This is NOT insurance.

*Members are responsible for payment of specific services arranged on a fee-for-service basis that are not covered by an insurance plan. We always review all payment options available to you in advance of making these arrangements with providers on your behalf. Patient Advocacy does not recommend treatment, nor is it a replacement for any health insurance plan. We do not guarantee that we can achieve specific savings or results.

Online Wellness Website

Health Services Hub is about promoting personal health and fitness through the natural therapies of diet, nutritional supplements, the benefits of exercise, as well as having a healthy attitude to help improve your total quality of life. Your membership offers a comprehensive resource that aims to help members achieve personal health and wellness goals regardless of age, gender or level of fitness. This program provides you with the tools to make wellness part of your daily life.

Participants will receive:

  • Daily wellness articles
  • Individual home fitness programs
  • Assessment calculators
  • Disease prevention studies
  • Health tips
  • Guidance on nutrition, weight loss and exercise The Health Services Hub site is quick, simple and easy to navigate!

Features include:

  • Personalized workout programs for all ages and fitness levels
  • Unbiased health information from a professional staff
  • Daily health tips on nutrition, weight loss, exercise and disease prevention
  • Over 4,500 current health and wellness related articles
  • Health calculators for easy tracking and self-assessments
  • Additional resources pulled together for your benefit.